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At Trading With Sidhant LLP, we are committed to delivering high-quality financial education. We want you to be satisfied with your purchase. This Refund Policy outlines the terms under which refunds or credits may be granted for courses and subscriptions purchased on our platforms.
2.1 Eligible for Refund
Subject to the exclusions in 2.2 below, a refund may be granted where:
- Refund requests submitted within 7 days of purchase, provided that less than 20% of the course content has been accessed or viewed
- Technical issues that prevent course access and cannot be resolved by our support team within 5 business days
- Duplicate payment confirmed by our payment team
The Playbook: The Written Playbook Guarantee. This clause applies to “The Playbook” only and overrides the 7-day request window and the 20% content-access limit stated in 2.1 and 2.2 for that product. For The Playbook, completing the course does not disqualify you from a refund. Completing it is what qualifies you.
You are entitled to a full refund of The Playbook where all of the following are true:
- The refund is claimed within 30 days of the date of purchase
- You have watched all five parts of the course
- You have written all four documents: your risk numbers, your style profile, your rulebook, and your edge document
- You email those four documents to support@tradingwithsidhant.com
- After doing the above, you still do not have a system you can trade from
That single email is the entire claim. No other step may be required of you: no form to fill, no call to attend, and no retention conversation before your request is approved. The steps in section 4 below are a convenience for other refund requests and are not additional conditions on this guarantee. Approved refunds are processed as described in section 5.
2.2 Not Eligible for Refund
The following are not eligible for a refund, and these exclusions override the criteria in 2.1, with one exception: The Written Playbook Guarantee set out in 2.1 overrides these exclusions for “The Playbook” only.
- Requests made after 7 days of the purchase date, other than a claim made under The Written Playbook Guarantee in 2.1
- Courses where more than 20% of the content has been accessed, other than a claim made under The Written Playbook Guarantee in 2.1
- Downloadable resources, PDF materials, or bonuses that have already been accessed or downloaded
- “Elite Trading Mentorship” and other live or cohort-based programs once the program has commenced
- Purchases made under promotional or discounted pricing
2.3 Access Duration
Paid one-time course purchases (Crypto Mastery, Footprint Mastery) include 12 months of access to course content from the date of purchase. Crypto Mastery also includes 3 live Q&A sessions, one a month for the first 3 months. Footprint Mastery also includes monthly live Q&A. The Playbook includes 12 months of access to course content from the date of purchase and does not include live Q&A. Eligibility for a refund is determined by the criteria in 2.1 and 2.2 above and is independent of the total access duration. For The Playbook, the 30-day guarantee window in 2.1 also runs from the date of purchase and is separate from that 12-month access period. Full access to a course from the moment of purchase does not by itself make it non-refundable.
3.1 Monthly Subscriptions
Monthly subscriptions are non-refundable once the billing cycle has commenced. You may cancel your subscription at any time to prevent future billing; however, you will continue to have access to the Platform until the end of the current billing period.
3.2 Annual Subscriptions
For annual subscriptions, a prorated refund may be considered if a cancellation request is submitted within 14 days of the initial purchase and less than one month’s worth of content has been accessed. Renewal charges for annual subscriptions are non-refundable.
3.3 Elite Trading Mentorship
The Elite Trading Mentorship program is currently accepting waitlist signups only and is not open for new enrollments. Refund terms for existing subscribers remain unchanged and are governed by the monthly subscription provisions in 3.1.
To initiate a refund, please follow these steps:
- Email support@tradingwithsidhant.com with the subject line: “Refund Request - [Your Name] - [Course/Plan Name]”
- Include your registered email address, order ID or payment reference number, and reason for the refund request
- Our support team will review your request within 5 business days and communicate the outcome via email
For The Playbook, the steps above are a convenience, not a requirement. A claim under The Written Playbook Guarantee is made by sending one email to support@tradingwithsidhant.com within 30 days of purchase with your four documents attached. Nothing further is required of you.
Approved refunds will be processed to the original payment method within 7 to 10 business days of approval. Processing time may vary depending on your bank or payment provider. The Company is not responsible for delays caused by financial institutions.
We strongly discourage initiating chargebacks or payment disputes without first contacting our support team. Fraudulent chargebacks will result in immediate account suspension and may be contested with evidence of service delivery. We are committed to resolving all genuine disputes amicably.
The Company reserves the right to make exceptions to this Refund Policy at its sole discretion in cases of exceptional circumstances. Any such exceptions do not create an obligation to offer the same in future transactions.
Email: support@tradingwithsidhant.com
Response time: Within 5 business days
